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Dashprep bills through Shopify’s own subscription system. That means you approve and pay for Dashprep the same way as any other Shopify app — charges appear on your regular Shopify invoice, and you never enter card details into Dashprep itself.

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Start your free trial

New stores get one 3-day free trial of the full app — capped at 3 screens, 1 prep station, and no custom subdomain. When the 3 days end, access pauses until you choose a paid plan. When you pick a plan (during onboarding or from the Dashprep app), Shopify shows you a secure approval page to confirm the subscription. Paid plans don’t include a separate trial.

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Change plans

1

Open Billing in the Dashprep app

In your Shopify admin, open Dashprep and go to Billing (or View plans).
2

Pick a new plan

Choose a different tier or switch between monthly and annual. Shopify handles the proration.
3

Approve the change

Confirm on Shopify’s approval page and your new plan takes effect.
Upgrade when you add stations or screens; downgrade if your volume drops.

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Keep an eye on usage

Your plan includes a monthly order allowance. Dashprep shows your current usage in the app so you can see where you stand and upgrade before you hit the limit.

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Cancel

Uninstalling the Dashprep app from your Shopify admin ends the subscription — Shopify stops billing you. See Uninstalling Dashprep for what happens to your data.
Because billing is managed by Shopify, questions about a specific charge or refund can also be handled through your Shopify billing settings. For anything else, email us.