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You can remove Dashprep at any time from your Shopify admin.

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How to uninstall

1

Open your apps

In your Shopify admin, go to Settings → Apps and sales channels.
2

Remove Dashprep

Find Dashprep and choose Delete / Uninstall.

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What happens

  • Billing stops. Uninstalling ends your Dashprep subscription through Shopify — you won’t be charged again.
  • The board goes offline. Your team’s board at yourstore.dash-prep.com stops working.
  • Syncing stops. Dashprep no longer receives orders or updates from your store.
  • Your data is handled per our policy. Store data Dashprep held is removed in line with our privacy policy and Shopify’s data-retention requirements.
Just taking a break, or moving to a different screen setup? You don’t need to uninstall — you can leave the app installed and simply stop opening the board, or downgrade your plan.

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Coming back

Changed your mind? Reinstall Dashprep from the Shopify App Store and run through onboarding again — your Shopify data re-syncs fresh. If you’re leaving because something wasn’t working, we’d genuinely like to know — tell us what went wrong.