> ## Documentation Index
> Fetch the complete documentation index at: https://docs.dash-prep.com/llms.txt
> Use this file to discover all available pages before exploring further.
# Orders & statuses
> How orders and line items move from open to complete, and how the board stays live for everyone.
Dashprep tracks two things: **orders** and the **line items** inside them.
## Line items vs. orders
* A **line item** is a single product to make — "2× sourdough," "1× birthday cake." It's the unit your team actually works on.
* An **order** is the whole basket a customer placed. It's done when all of its line items are done.
## Statuses
Both orders and line items move between two states:
| Status | Meaning |
| ------------------ | ----------------- |
| **Open** (pending) | Still to be made. |
| **Complete** | Finished. |
The board groups orders under **Open** and **Complete** tabs with live counts, so you always know how much is left.
Tap a line item to complete it. The order shows its progress as items finish.
When the last item is done, complete the order. If you like, Dashprep can prompt you automatically once every item in an order is finished.
Marked something done too soon? **Recall** moves it back to open — individually or in bulk.
## Everything is live
The board updates itself. When a new order comes in, or a teammate marks something done, every screen showing the board updates within seconds — no refreshing, no "is this the latest list?"
Because the board is shared and live, two people never work the same ticket by accident — when one marks an item done, it updates on everyone else's screen right away.
Split the work across the floor so each station sees only what it owns.